These Terms and Conditions (“Agreement”) outline the rules and regulations for the use of services provided by [Your Company Name], a Packers and Movers company operating in [Your Location].
By booking our services, you agree to comply with and be bound by the following terms and conditions:
Services must be booked in advance through our website, phone, or office.
A booking is considered confirmed only after advance payment or token confirmation.
Rescheduling is subject to availability.
All charges are based on factors such as volume, distance, and labor involved.
Final charges may vary based on actual volume or any additional services requested on-site.
Full payment must be made before or immediately after unloading is completed.
We use high-quality packing materials. However, special items (e.g., glass, electronics) must be disclosed in advance for extra care.
It is the client’s responsibility to remove valuables like jewelry, cash, important documents, etc., before packing.
Delivery timelines are estimates. We are not liable for delays caused by traffic, weather, or other unforeseen conditions.
The client must be present at the time of delivery or assign an authorized person.
In case of visible damage or loss, report it at the time of delivery.
Claims, if any, must be submitted in writing within 24 hours of delivery with photos and details.
Compensation will not exceed the cost of service or declared value of the item (if agreed upon in writing).
Cancellations made 24 hours before the move will receive a full refund of the booking amount.
Cancellations made within 24 hours may incur a cancellation fee.
No refunds will be made for services already completed.
Storage facilities (if availed) are subject to separate charges and terms.
We are not liable for damage due to natural disasters or pests during storage unless covered by insurance.
We are not liable for any loss due to client negligence, including improper declaration or packing by the customer.
We do not move hazardous, illegal, or restricted items.
Any disputes shall be subject to the jurisdiction of courts in [Your City/State] only.